4G Back-up package

As a business, you cannot afford downtime from your internet connection. A flawlessly working internet connection is crucial for any organization. If there is a malfunction, it is not possible to pay by debit card, employees cannot access files or orders cannot be processed, that is extremely annoying. Such a failure can cost a company a lot of money. In the worst case, an internet outage lasts a few days.

Fortunately, Comgate caters to the need to always have a working internet connection. With the 4G Back-up subscription, your customers will have a fast and stable internet connection via 4G even in the event of an outage. As an independent IoT Service Provider, Comgate has already advised several partners on this.

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4g back-up capestone

Includes 1 GB in Europe

In the Back-up package you have a data bundle of 1 GB per month. If you consume more, you use a Pay-as-you-go model with a rounding per GB. This gives you wireless access to the internet via 4G. The SIM cards are not completely network independent but have over 600 roaming partners worldwide, so you always have excellent reception. If you purchase multiple subscriptions from us, you can link the data bundles together (pooled data). Several users can use 1 data bundle in this way.

Smart investment

If the main connection (internet via fiber, cable or ADSL) fails, it is automatically replaced by the 4G back-up connection. The Back-up All-in One package ensures that work in the office can continue without any damage to the company’s image or organisation. In this way, the package is a smart investment and prevents the work processes from coming to a standstill and the resulting costs in your organization or that of your customers.

Comgate makes it even easier for partners because the Backup Subscription can be purchased as a Managed service.

Management of the entire service is provided by Comgate for you. If questions arise you have access to our Support Department so you can focus on business critical issues. All hardware is fully configured as required so that you or your customer can immediately start using or installing the solution upon receipt.

Every company deserves the assurance of a good working internet connection.

Included in this package

  • Affordable solution for Retail, Office and SME.
  • Includes 1GB data bundle EU on basis of Pay-As-You-Go
  • No pre-investment required by subscription.
  • 24/7 stable and fast internet possible via both fixed internet connection and 4G.
  • An extra LAN port to connect, for example, a switch.
  • Up to 32 WiFi connections simultaneously.
  • Integration of security cameras, printers, mobile ATMs, POS systems etc. possible.
  • Easy to manage via the Cloud Management System.
  • Plug & Play, easy to use.
  • Includes; SLA Next Business Day.
View the service description here
4G back-up restaurant

Additional information for your package

Delivery or installation

The 4G Back-up package can be delivered:

  1. Through the post at € 29.95
  2. By our technician who installs it at your location; on request.

Once our RMA department has checked your package, you will receive the deposit back within 7 working days. If any parts of the package are damaged, you will receive an overview of the costs. This amount will be deducted from the deposit. Please return the package in time: no later than 2 working days after the end of the agreed rental period. Example: Ordered on April 3 for 2 months, should be returned by June 5 at the latest. If you rent for longer than 1 month, we will collect the rent via direct debit.


The ideal thing about your Backup package is that you pay for it monthly in a subscription form, so you have no depreciation costs. During the term you benefit from our service and expertise.

  • The monthly costs for the package are: €19.95 (excl. VAT).
Out of bundle charges

€ 5.00 per GB
Rounding is per GB. For the settlement of the out of bundle costs, please see above.

Return on cancallation 

Your subscription will be renewed automatically after the term of 24 months. If you want to cancel your Backup subscription, please send an email to support@comgate.io stating “cancellation of Backup package”. After expiration of the subscription you should return the router and SIM card from the Back-up package to:

Capestone BV
Attn. department RMA
Haagse Schouwweg 6
2332 KG Leiden
The Netherlands


The Back-up package is suitable for



Only a stable and uninterrupted connection with a backup option, provides the ability to record and store crystal clear visual images.



Wireless Wan has led to a digital revolution in the retail industry. Connecting pay terminals, ATMs and video surveillance; Capestone has been providing reliable 4G/5G connectivity.



Capestone is increasingly providing Wireless Wan as the primary internet connection at companies and organizations instead of an ADSL, VDSL or fiber connection.

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