Support employee IoT

As a Support Employee IoT you are an important link in the service, accessibility and communication with our partners, resellers and customers. Primarily you provide support on the delivered products and services in the area of 4G/5G mobile networking and M2M/IoT connectivity. In addition, you are involved in pre-sales activities and integral part of projects from a technical point of view. You are accurate, customer-oriented, like to tackle things and have affinity with IT, IoT and new technologies such as 5G.

From your technical expertise you know how to promote sales through sound technical support and advice towards employees, resellers and their customers. You ensure that you have the expertise to help our resellers with the most common technical and application questions in the field of 4G/5G and IoT. You are the proverbial question mark, the product specialist, both for the customers and for the other employees of Capestone. You think in terms of technical, but also where necessary commercial solutions and you know how to translate customer problems into sales of various products from the Capestone portfolio.

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Duties and Responsibilities.

  • You will provide telephone and remote technical support & advice.
  • You will manage various cloud management portals from our vendors.
  • Configuring routers & sim cards within the Capestone Solutions portfolio.

We offer:

  • Lots of personal responsibility and room to learn within a fast growing organization and contribute to the further expansion of the company.
  • The opportunity to obtain a wide range of networking certificates from renowned brands and suppliers.
  • To work on different projects on a national and international level.
  • Great colleagues and a dynamic work environment.
  • A good salary and secondary benefits.

What we expect from you:

  • You have a completed MBO education
  • You are eager to learn and take initiative.
  • You like structure and can work in a process-oriented way.
  • You have affinity with IT, Telecom, AI and/or new technologies such as 5G
  • You have a good command of the Dutch and English language – German is an advantage.

Capestone in brief

Capestone is a rapidly growing specialized IoT distributor and market leader. An innovative company within the IoT sector that delivers mobile internet solutions to resellers worldwide. This means that we make internet available everywhere, even where it is not yet. Think of internet on the bus, train, car or boat, but also a 4G/5G solution as a backup if the fixed internet connection falls away or as a primary internet solution ‘5G for Enterprises’. With our specialization in 4G/5G networking, IoT connectivity and wireless networking, we make this possible at any location, for any application in any industry, in any country.

Enthusiastic?

Send your motivation and CV to stefan.hoeven@capestone.com Do you have any questions? Please contact Stefan Hoeven at 085-111 0838.

If your vacancy is not listed? Please send an open application.

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